FAQs
What is "VRT"?
VRT (Variable Resistance Training) means the resistance changes as you move. This matches how your muscles naturally work, making it safer and more effective for home workout.
What is "2:1 pulley ratio"？
The 2:1 pulley ratio halves the resistance and doubles the cable travel distance. This gives you more flexibility for most exercises.
Do you offer free shipping?
We offer free shipping to Spain, but for other regions in Europe, there may be a slight adjustment to the shipping fee.
Do you provide door-to-door delivery service?
We will do our best to provide door-to-door delivery for your order. However, for certain addresses, delivery may be limited to the building entrance or the driveway.
Do you provide installation assistance?
Our product installation is relatively simple. However, if you do need assistance, we will check whether door-to-door installation is available at your location. Please contact us for more details.
When will I get my order?
You will typically receive your package between 8-12 business days. Please note that your order may be delivered in multiple shipments.
What is the return policy?
We offer a 30-day free return and exchange service. However, in certain cases, a return fee may apply.